Request a Visit
Call or send a service request. Our team confirms coverage and your visit time.
Appliance care · Greater Los Angeles
Washer and dryer problems need separate diagnosis, even when they share a laundry space. Tell us which appliance is affected, what the load was doing and whether the problem involves water, spinning, heat or airflow.
Tell us what’s happening. We’ll help you take the next step.

Recognize the signs
Tell us what you’ve noticed. We’ll diagnose the cause and explain your repair options.
Book a diagnostic visitNot sure what’s wrong? Describe what you notice when booking.
A washer drainage or balance fault is different from a dryer heating or exhaust problem. Share both model numbers for a stacked pair when possible; the team confirms equipment, access and service availability before arranging the visit.
For a washer, note whether it fills, tumbles and drains before the spin stops. A single bulky load behaves differently from repeated failures with normal loads. For a dryer, note whether the drum turns and whether drying time has gradually increased or changed suddenly.
A dryer that takes longer to dry may have an exhaust restriction rather than a failed heater. Electrical supply, drainage and building ductwork can also affect operation. Diagnosis helps determine whether the appliance or a separate installation issue needs attention.
Stop using equipment that overheats, smells burnt, leaks or repeatedly trips a breaker. Do not keep resetting protection devices or bypass a door switch. If you smell gas, leave the area without operating switches or appliances and contact the gas utility or emergency services from a safe location; a repair request is not an emergency response.
Clean only the user-accessible lint screen as directed in the manual. Do not dismantle a dryer or climb to reach an exhaust outlet. Tell us if the units are stacked, in a closet or difficult to move; do not unstack them yourself.
Record any code exactly, the cycle selected and whether an empty or small load behaves differently during normal use. Do not run additional cycles to reproduce an unsafe symptom. Mention recent hose, vent or installation work.
Repair value depends on the failed component, overall condition, parts availability and access. A stacked installation may involve extra handling that must be discussed in advance. Report problems with both machines rather than assuming one repair quote covers the pair.
Call or send a service request. Our team confirms coverage and your visit time.
We isolate root cause and provide a clear quote before repair work starts.
We complete the repair and run a full performance check before closing the visit.
Request a same-day or next-day technician visit. Our team confirms availability and your appointment time.

No. Restricted airflow, load conditions, supply issues and controls can also affect drying. The appliance and accessible exhaust connection need assessment before a heater is blamed.
A drainage fault, an unbalanced load, a door-lock problem or another detected condition can interrupt spinning. Record the code and whether water remains; the symptom alone does not identify a failed motor.
No. We have experience repairing Sub-Zero, Viking, Thermador, and Wolf appliances, and we also service other major household brands.
TrueFix offers washer | dryer repair in Greater Los Angeles. Share your equipment details and complete service address so our team can confirm coverage and service availability. Same-day technician visits are our standard service, with next-day scheduling also available. Our team confirms your visit time after you contact us or send a service request.
Sending a request does not reserve an appointment. TrueFix confirms coverage and your visit time separately.
Describe the stacked installation and which unit is affected when you request service. The team confirms access and equipment suitability. Do not unstack or disconnect the appliances yourself to prepare.
Same-day technician visits are our standard service, with next-day scheduling also available. Our team confirms your visit time after you contact us or send a service request.
Our diagnostic fee starts at $199. It is applied toward the repair, so the separate diagnostic fee is waived when we carry out the repair. The diagnostic amount also serves as the minimum labor charge. For a minor issue, the complete repair may cost around $200; the final price depends on the work and parts required. A complete diagnosis means an accurately identified fault and a clear repair estimate. You review and approve the estimate before repair work begins.
Choose an appliance service and provide your phone number and complete service address, including street, city, state and ZIP code. Add the brand, model and symptoms if available. Review only shows a summary. After confirming your address and consenting to send your details to TrueFix via Telegram, select Send request to submit them.