The problem
Warm temperature in the refrigerator section
The repair
Flushed capillary tube and replaced evaporator coil
The result
Formed a flat frost pattern and temperatures began to drop
Customer Complaint and Possible Causes
The customer noticed a warm temperature in the refrigerator section. A warm temperature in the refrigerator can typically happen due to airflow blocks, a failing defrost component, or a sealed system issue.
Diagnosis and Findings
We checked the evaporator coil and observed a restriction pattern. This pointed directly to a sealed system issue in the refrigerator section.
Repair Performed
We flushed the capillary tube to clear out any blockage and replaced the evaporator coil.
Verification and Outcome
We ran the refrigerator and checked that a flat frost pattern formed across the entire evaporator coil. After this check, temperatures began to drop and the problem was resolved.
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